In the list, make sure that the checkboxes in all the columns for programs 'CW License Manager', 'Flexera Software LLC' (lmgrd), and 'Geometric daemon' (teksoft) are selected and then click OK to accept the changes. Repeat steps 2 and 3 for the files "teksoft" and "CW License Manager".Navigate to file directory C:\CWLicenseManager\, select 'lmgrd' and click on Add.Select 'Allow another program' and select 'Browse'.Navigate to Control Panel > System Security > Windows Firewall, and select 'Allow a program or feature through Windows Firewall' option on the left-hand task pane.Firewall Communication: For floating licenses, the issue can also occur if the firewall is blocking files that are critical to be communicated with. Note: Remoting into the machine to request a file may pull the incorrect MAC ID.Ĥ. You can check your MAC ID by running the Command Prompt, typing ipconfig /all and hitting ENTER. MAC ID: If the MAC ID saved in the license file does not match that of your computer or server, request a new license file. If the names mismatch, submit a license change form here and request a new license file as instructed in step 1.ģ. If you are using a floating license, ensure that the name matches the server’s name. Then, send the saved request file to Computer Name: Verify if the computer listed in the license file matches your computer name.
If it is not, please request a new license file by navigating to the ‘License Setup’ tab and selecting the ‘Request license…’ button. The expiration date must be of the same or later date as listed in the license manager version. Expiration Date: Verify the date in the license file or at the "Authorized Modules" tab in the CW License Manager. If the 'Status' tab shows a Failed Authorization, please open your license file in a notepad (Right-click>Open With>Notepad) and check the items below:ġ. Run the CW License Manager with 'Run as administrator.' Note that this article does not pertain to authorization issues with a CAMWorks USB dongle.
These steps were written with the assumption that the license file has been implemented according to our guides for standalone and floating assets. The causes of the issue can be due to a variety of factors, however the steps below can help you narrow down the source and solution of the problem.
You may be experiencing a licensing issue if you are unable to open CAMWorks or CAMWorks Solids, generally resulting in errors such as these:
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